Privacy Policy
Sunlite Health Care Ltd ("we", "us") is committed to protecting your privacy. When you submit a form on this website, we collect the information you provide (such as your name, contact details and the message) so we can respond to your enquiry. We do not sell your data to third parties. Information submitted via our website is stored securely and only accessed by staff who need it to provide our services. You can request a copy of, correction of or deletion of your information at any time by emailing manager@sunlitehealthcare.co.uk.
Cookie Policy
This website uses only the minimum essential cookies required for the site to function. We do not currently use third-party analytics or advertising cookies. If we introduce any in future, this page will be updated and consent will be requested.
Complaints Procedure
If you are unhappy with any aspect of our service, please contact our office in the first instance by phone, email or in writing. We aim to acknowledge complaints within 3 working days and respond fully within 28 days. If you remain dissatisfied, you may contact the Care Quality Commission or the Local Government and Social Care Ombudsman.
Safeguarding Statement
Sunlite Health Care is committed to safeguarding adults at risk. All staff receive safeguarding training, are subject to DBS checks and follow our safeguarding policy. Any concern about abuse, neglect or exploitation is taken seriously, acted on without delay and reported to the relevant authority in line with statutory guidance.
These policies are summaries. Full policy documents are available on request.